If you have Quartz health insurance and you're looking for a therapist in Wisconsin, you already know the hardest part of starting therapy often isn't deciding to go. It's finding a therapist who is actually in-network, taking new clients, and not booking three months out. This guide explains how coverage works, what to check before you book, and how to get started.
Why in-network Quartz therapy can be hard to find
Quartz is one of Wisconsin's biggest health plans, but plenty of private practices either don't contract with it or keep their in-network caseloads small. Directories make it worse: insurer lists are often out of date, so you can call five "in-network" therapists and hear five versions of "we're not accepting new patients." If that's been your experience, it isn't you — it's the system.
What Quartz generally covers
Quartz plans generally cover medically necessary outpatient mental health care, including:
- Individual therapy
- Couples and family therapy
- Psychiatric evaluation and medication management
Coverage details vary by plan and situation, so it's always worth confirming your specific benefits before your first session. Our team verifies insurance before your intake so there are no surprises.
Mend Counseling accepts Quartz — and has openings now
Mend Counseling is in-network with Quartz, along with Anthem Blue Cross and Blue Shield, UnitedHealthcare, Molina, Network Health, Forward Health (Wisconsin Medicaid), Chorus Community Health Plans, UMR, and most other major Wisconsin plans. We serve teenagers and adults across the state.
Right now, we have immediate availability — no waitlist — for:
- Individual, couples, and family therapy
- EMDR and trauma treatment
- Substance-use counseling
- Psychiatric medication management
Most sessions are by secure telehealth, so you can meet from home anywhere in Wisconsin. Select clinicians also see clients in person at our offices in Appleton (101 W. Edison Ave, Suite 211; 4321 W. College Ave, Suite 200; 3121 West Spencer St) and Mequon (11124 N. Cedarburg Rd., Suite 150).
A note about HMO plans
If you have an HMO plan, we need to check your specific coverage before your first session — HMO plans often require a referral or prior authorization, and in-network details vary by plan. Call us at 920-234-6842 and we'll verify your exact benefits.
That applies whether your HMO is a Quartz HMO product or an HMO from another insurer we work with. Being "in-network with the insurer" doesn't always settle it on its own — one quick call up front means no surprises later.
How to start
- Book a free 15-minute consultation at https://app.acuityscheduling.com/schedule/6d4ae04a — we'll help match you with the right clinician.
- Or call us at 920-234-6842 (Mon–Fri, 8:30am–5:30pm).
- We'll verify your Quartz coverage before your first full session.
You can read more about how our statewide online care works on our Telehealth Therapy in Wisconsin page.
If you are in crisis, call 911 or the 988 Suicide and Crisis Lifeline. Mend Counseling is not an emergency service.
